Refund Policy

Effective Date: 26 November 2025

At Magical Sehba / LaunchMe10X, we strive to deliver high-quality coaching, consulting, and digital automation services to help salon owners grow and scale their businesses. This Refund Policy outlines the conditions under which refunds may or may not be issued.

1. No Refund on Digital Services

All purchases related to:

• Digital products

• Online coaching sessions

• Business automation tools

• Funnels, websites, or CRM setups

• Strategy calls

• Training programs

• are non-refundable once the payment has been completed.

Since these are digital services, intellectual resources, or time-based consulting, they cannot be returned, reversed, or “un-delivered,” and therefore no refunds will be issued.

2. Refunds for One-to-One Coaching Calls

Payments made for 1-to-1 consulting calls or strategy sessions are also non-refundable.

However:

✔ You may reschedule the call once

If required, you can reschedule the call before 12 hours of the scheduled time, using the reschedule link provided in your email.

✘ No rescheduling within 24 hours

If you miss the call or do not attend, the session is treated as consumed, and no refund or free rescheduling will be provided.

3. Payment Errors & Duplicate Transactions

If you experience:

A duplicate charge

A technical billing error

A failed payment with amount deduction

You must email us within 48 hours at:

📧 [email protected]

After validating the error, the refund (if applicable) will be processed back to your original payment method within

7–10 working days.

4. No Refund on Partial Usage

If the customer:

• Attends only part of the program

• Does not use the tools

• Does not attend sessions

• Does not follow instructions

• Fails to complete onboarding

—no refund will be issued in any circumstance.

5. Policy Changes

Magical Sehba / LaunchMe10X reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this same URL with a new Effective Date.

6. Contact Us

For any questions regarding this policy, write to us at:

📧 [email protected]

We are here to assist you with clarity and transparency.